Customers aren't finding businesses the way they used to — more people are checking Google Business Profiles, reading reviews, and asking AI assistants before they ever visit a website. Here's why that shift matters for Jacksonville business owners, plus a look at LionShare's B.I.N.G. networking group, including the April 9 meeting featuring a local SEO expert and a hands-on look at one of the tools business owners are using to track their visibility.