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Got Questions?

We hope to have all your answers posted.  Please feel free to call, email or message us if you cannot find the information you are looking for.

  • How much does it cost to have my mail forwarded with a Virtual Office plan?
    You can control the cost by sending us a prepaid shipping label, or by default we will send your mail or package via USPS. When requesting forwarding please request the class of service required. First Class, 2-Day or Overnight. Rates are determined by size and weight.
  • Can I use my Virtual Business address on Google My Business (GMB)?
    Here are Googles rules for using a Virtual Office membership for GMB purposes; Listings on Google My Business can only be created for businesses that either have a physical location that customers can visit, or that travel to visit customers where they are. Service-area businesses can’t list a ‘virtual’ office unless that office is staffed during opening hours. We allow all of our Premium Virtual Office clients to add conference room access to their accounts on a as needed basis, at an additional cost to meet with clients. Also our office is staffed by a professional concierge service and can handle clients that do not have an appointment. We also provide digital signage in our lobby to all of our Premium Virtual Office clients.
  • What services deliver to your address? Can I get personally delivered items or Amazon deliveries?
    We accept all carriers, USPS, FedEx, UPS, DHL, even Amazon deliveries. (But please nothing that requires refrigeration). Our concierge will also take courier or personally delivered items, like packages or even rent checks. We will ask the person to sign/date/time each item. Put an end to your packages being swiped from your porch or late "mailed" rent checks!
  • When I sign up for a Virtual Office Membership, how long does it take for me to be assigned a physical address?
    The moment the plan is paid for, the process begins. The first step, you must complete the US Postal 1593 form. This gives us the legal ability to sign and receive your mail via federal regulations. The form must be submitted with two forms of ID and be notorized. We do have a resident notary if you need one. Once we have a completed form, we will issue you your mailbox number. So, you can get your address as fast as you get us the 1583 form back!
  • How many mail items can I receive a month with a Virtual Office plan?
    We do not have a limit on the amount of mail pieces received. However, packages and boxes not picked up within 30 days, a storage fee of $5.00 per item for the first month and a $1.00 per day thereafter will be charged to your account.
  • How many businesses can I have under my Virtual Office membership?
    At LionShare Cowork, we understand that many entrepreneurs are managing multiple businesses. With our Virtual Office Basic Membership, you can have up to 1 businesses registration under the same membership, but have multiple members, as long as they are on your 1583 postal form. Our Virtual Office Premium Membership allows up to 3 business registrations and or DBA's.
  • With my Virtual Office membership, can I provide a cloud folder for you to scan my mail to?
    We only offer local pickup with our Virtual Office Basic plan, however we offer scanning to email as a service with a Premium plan. We understand regular email may not be secure enough for your scans, if you provide a cloud url/folder for us to scan your mail to, we will charge a $20.00 per month service fee on top of your monthly membership costs.

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LionShare Cowork is located at 13475 Atlantic Blvd Unit 8 in Jacksonville, Florida. We are located between I-295 and the beaches in the Harbour Village shopping center with Crunch Fitness and The Fresh Market

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